Check-in & check-out
Direct bookings offer a 22-hour stay from check-in. Please confirm your arrival and departure times with reception when booking.
GOOD TO KNOW
A few details.
A smoother stay.
Please confirm the applicable reservation terms with the hotel before booking.
Cancellation & payment
Please cancel at least 24 hours before your scheduled check-in time. Confirm the cancellation terms applicable to your reservation when booking, and contact reception for cancellations or date changes.
Children & extra guests
Yes, families and children are welcome! Please share the number of adults and children, along with the children’s ages, so we can recommend suitable rooms and confirm any additional charges.
Booking terms
Please request the applicable rate, taxes, payment procedure and cancellation conditions from the hotel before accepting your reservation. Opening WhatsApp or sending an enquiry does not confirm a reservation. Your booking is confirmed only after the hotel checks availability and sends you a booking confirmation.
Privacy & your information
We use the name, contact details and travel information you provide to respond to enquiries and assist with reservations. Website enquiries are stored for hotel staff to review. When you continue to WhatsApp, your message is handled by WhatsApp under its own privacy terms. For questions or requests about your information, contact info@haloresidency.com.